Notifications
Stay informed with configurable notifications across email, Slack, and browser channels.
Lemonade sends notifications for important events so you never miss updates.
Notification Types
- Ticket created
- Ticket assigned to you
- Mentioned in a ticket or comment
- Added to a team
- Ticket status changed
- Comment reply
- Reaction on your comment
- Team join request events
Channels
Configure which notifications you receive on each channel:
- Email — Delivered to your account email
- Slack — Sent to connected Slack channels or DMs
- Browser — In-app notifications in the inbox
Notification Settings
Customize your notification preferences per channel and type from your profile settings.